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Shipping Hints

Shipping Methods :

We provide 4 different kinds of shipping methods – Registered Airmail, Air Parcel, EMS Speedpost Courier and Federal Express Courier, all with tracking function.

Registered Airmail – basic and economic shipping method for small sized item (limited to dimensions under 90cm and weight under 2 kg), normal delivery time 5 -10 working days for Asia region, and 7-14 working days for other regions, with maximum insurance coverage of US$40.00. Postage rates of Registered Airmail count on every 10 gram.

Air Parcel – same delivery time as registered airmail but without size limitation and maximum insurance coverage of US$100.00. Postage rates of Air Parcel count on every 500 gram.

EMS Speedpost Courier – economic courier method, normal delivery time within 1 – 5 working days for most regions, with maximum insurance coverage US$190.00. Recommended for expensive items. Postage rates of EMS count on every 500 gram.

Federal Express - delivery time within 1 – 5 working days, the most expensive option without insurance limitation, but it may not be easy to avoid the chance of Import Duty in some countries.

Import Duty and Custom Declaration :

All members must to be responsibility the import duty or taxes in their own country, however, we can help members by declaring items as “GIFT” and with a lower value. Members can select their preferred declaration value while ordering, but please be reminded the declaration value is equal to insurance coverage value, therefore, all members should make balance to consider insurance value before choosing declaration value.

Shipping Cost Hints and Combined Saving :

After a member makes an order, our packing team will determine the best packing method to provide sufficient protection but maintain economical cost of shipment to you. We will confirm final shipping cost at invoice issuing.

For example 1, an order for a 1/12 Tamiya big scale car and a 1/72 Macross robot : - sorry, it is impossible to combine these as size difference is too large, and 1/72 Macross robot is unable to be packed inside a Tamiya box, therefore, we will still issue an invoice for 2 separate individual shipments without any saving.

Example 2, an order for a 1/12 Tamiya big scale car and 4 items of 1/72 Macross robots : – yes, as 4 items of 1/72 Macross robots can be combined as another layer of similar size to a 1/12 Tamiya box, therefore, we will issue an invoice for 1 shipment and help you to save on shipping cost.

Normally we can help member to save shipping cost US$3.00 - 4.00 (vary on item's size and weight) per additional item if they can be combined in same shipment. 

Shipment Effect Time :

Normally we will effect shipment within 3 – 10 days after payment is received (as Paypal payment system needs 48 hours to complete final verification). We never accept shipment holding over 7 days as this is not allowed under Paypal protective policy.

Shipment Tracking :

For Registered Airmail, Air Parcel and EMS Speedpost Courier, here is the tracking link : http://app3.hongkongpost.com/CGI/mt/enquiry.jsp

For Federal Express, here is the tracking link : http://www.fedex.com/hk_english/

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